We are proud to provide customer references for your review
and encourage you to leave feedback of your own:

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Report Date: 9/18/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $585

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: Toilet removal, flange/pipe/ring replacement, and new toilet installation.

Member Comments: ACE was so great! I called on LABOR DAY and the owner picked up, listened, gave advice and had somebody booked to come out the next morning at 9 am! He told me all about toilets and talked me through the different products while I looked at them online. On a holiday! The next day, Shawn came and set me at ease. He came back THREE times to my house to advise on installation while my remodel was in process, and he even called from the warehouse to describe the different fixtures before I had to make a decision! They were perfect.

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Report Date: 9/05/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $350

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: Fixed cracked drain pipe.

Member Comments: Came on time, (in the evening) to make estimate, came next day (with part) again in evening to do the work. Nice guys, straight forward and prompt. Would definitely use again.

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Report Date: 8/21/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $585

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: They ran a water line from the plumbing in kitchen to refrigerator so the automatic ice dispenser and water filter system would function. They changed out pipes to allow garbage disposal to function properly.

Member Comments: Sean Patrick Alvey came to my house and was very professional and punctual. He checked out the job and gave me a price before leaving that day. He came back the next day and began the work. I was very pleased. Sean is a very delightful person. There scope of the work turned out to be a little more involved than he had initially thought, but he barely raised the price from the original estimate even though the scope of the work increased. I have to say I was very happy.

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Report Date: 8/21/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $165

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: Repaired a major sewer line stoppage.

Member Comments: Excellent, punctual, accurate, fast, and finished accordingly.

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Report Date: 8/20/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $89

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: Fixed a clog in the toilet that we could not solve with a regular plunger.

Member Comments: The plumber was early and exceptionally personable, and the cost was lower than expected due to the speediness of the repair job. I would recommend them to everyone.

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Report Date: 8/09/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $895

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Jonathan, (ACE Plumbing and Rooter) was a saving grace. We are out of state and had a serious plumbing problem with our property in San Francisco. I found Jonathan via the internet yellow pages and really got lucky. Not only was he out there and fixed the problem the same day but it was within hours. Jonathan went the extra mile and assisted us with another unrelated issue by referring us and assisting with the completion of that problem too. As absentee owners, we had to rely on someone to have access to our property and their honesty. Jonathan fulfilled all of those requirements with 200% satisfaction. I can't recommend him highly enough to assist with your needs.

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Report Date: 8/08/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $255

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: Removed and reseated toilet and installed a brass quicket flange.

Member Comments:The young men were very personable, on time, and fast. They explained what needed to be done, estimated the cost and variables, and cleaned up when they were finished. I am very satisfied with the work and will definitely call this company again.

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Report Date: 7/31/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $325

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: I had a problem with water pressure. ACE Plumbing was able to troubleshoot the problem, and came up with a solution of installing a valve that would control the pressure of my water.

Member Comments: When I called to schedule, I was pleasantly surprised at how accommodating the dispatcher was. They gave me the exact time slot I was looking for and were on time to the appointment. Very thorough in explaining my problem and solution. I was not positive that it would solve my problem, but took a chance and sure enough it has. The gentleman that came out was very well informed about plumbing and made me feel comfortable having him inside my home.

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Report Date: 7/31/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $145

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: Rebuilt leaking toilet.

Member Comments: These guys were able to get a technician out within an hour after I called, and were very polite, professional, and prompt. I have used them once before and was impressed then as well. I will be using them again and definitely would recommend to others. Have also heard good things about them from my neighbor.

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Report Date: 7/25/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $112.50

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: My toilet was clogged, so I called ACE Plumbing. The plumber was there within the hour and was very was polite, friendly and worked efficiently.

Member Comments: Will definitely hire again.

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Report Date: 7/23/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $436.50

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: The sewer in one of my rental properties backed-up. I was given two options. One, to run a snake through the line to clear it and two, to use a machine they called a hydro-jetter. I opted for the later since this has been an ongoing problem that I was looking for a long term solution for. At first I thought it sounded a little expensive, but, after I called two other companies to compare, (neither company showed-up in the time promised, as ACE had) I realized ACE's price was 10-20% less than the other plumbers I called.

Member Comments: Used this company once before. Both times I was extremely satisfied with the level of service I received. Would recommend this company and would use again.

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Report Date: 7/03/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $99

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: My toilet was leaking in the tank and it caused water running noises every 15 minute, so Jonathon and Sean came to fix a few pieces in the tank.

Member Comments: Jonathan and Sean were extremely professional and demonstrated strong knowledge of the existing problem and other problems I've noted. I especially liked the idea of having two guys show up and bounce ideas/thoughts/experiences with each other and myself. I would definitely give these guys a call if you have a problem.

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Report Date: 6/28/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $145

Overall A Price A Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: I'm a new home owner. I've never called a plumber. I've been in my condo for over two years and discovered that they installed the hookups to my washer and dryer incorrectly, and I wanted to add a splitter for a hose to use on our deck. We also have very little hot water coming out of our kitchen faucet, so I wanted that fixed. I checked on Angie's List and selected Ace Plumbing and Rooter.

Member Comments: Sean came and was really nice and personable. He fixed the problem with the washer and dryer hookups and installed the hose to water the deck. He then started on the kitchen faucet and took it apart. He eventually said that I need a new kitchen faucet and said that he would only charge me when he came back (after I bought a new faucet). I bought a kitchen faucet, and he came back today to finish the job.

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Report Date: 6/26/2006 Category: Plumbing Was Work Done?: Yes Hire Again?: Yes App. Cost: $700

Overall A Price B Quality A Responsiveness A Punctuality A Professionalism A

Description of Work: Leaking water pipe for a fire sprinkler and shut-off vavle replacement.

Member Comments: The Plumber was efficient, and did the work within the cost provided in the estimate. I will use them again.

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Posted on 2006-05-22
Type of Work: Retreive object in drain

Description of Work: Dropped wedding ring down bathroom sink drain. Warren unfastened the drain pipes and retrieved the ring from within.

Member Comments: Warren was prompt, quick, and courteous. He knew exactly how to address the problem, had it done within minutes, and thoroughly cleaned up after himself. Very pleasant man, we'd be happy to call on ACE Plumbing again.

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Posted on 2006-05-03
Type of Work: Appliance Repair

Description of Work: Installed a Washer & Dryer from scratch. Created & installed gas hook & vents for dryer and created water hookups and drain hookups for washing machine. Also fixed a leaking faucet problem in Bathtub.

Member Comments: Excellent service. They came out to do a quote within one hour of calling them. Work was completed in just over a day and a quarter. Plumber was very courteous and very conscientious and left all work spaces very clean and tidy. I would use the services of Ace Plumbing again in a heartbeat! Very fair costing - I had gotten a few quotes from other places but Ace was competitive and they certainly worked with our budget - and for the quality of service we got - I was pleasantly surprised.

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Posted on 2006-04-20
Type of Work: Appliance Repair

Description of Work: Repaired/replaced dishwasher drain hose due to large leak when using dishwasher in our new home. Hooked refrigerator ice maker up to water line.

Member Comments: Dennis was able to come the same day we called and was able to diagnose and fix the problem, even though the dishwasher installation had originally been done very poorly. He was willing to take on the extra task of hooking up the ice maker, even though we had not requested that during our initial call. He was very kind and understanding of us, as it was move-in day to a new house, and it was chaotic, with movers all over and a mess all over the house. He waited through an entire cycle of the dishwasher to make sure that his repair was good.

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Posted on 2006-04-01
Type of Work: Sewer Cleaning

Description of Work: They ran a "snake" down my sewer line to clear blockage.

Member Comments: Very professional. The gentleman that performed the service was knowledgeable, clean, and he answered all my questions. I received a 10% discount for being a first time user.

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Posted on 2006-03-16 09:25:38
Type of Work: Clear backed up house trap
Date of Service: 2004-03-15


Description of Work: Quick response to my flooded basement, within the hour at night. Technician was also helpful in providing the number of the sewer operator to do a couresy flush outside my home after clearing the problem within my house.

Member Comments: Terrific service!

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Posted on 2006-02-23
Type of Work: Drain Cleaning

Description of Work: Had ACE Plumbing and Rooter correct a backed-up drain in my garage.

Member Comments: Very happy with overall experience. This outfit was on time, and totally professional. Expected this to be a very serious problem, but he had it fixed in under an hour. Would recommend....

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Posted on 2006-02-22
Type of Work: Sewer Cleaning

Description of Work: I called them to check out my clogged sewer. They came out within 1 hour and cleared my sewerline.

Member Comments: The plumber that came to my house was professional, polite and he wore a belt! I am very happy with the price and service I received.

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Posted on 2005-11-08 02:47:36
Type of Work: Sewer Unclogging
Date of Service: 2005-11-07

Description of Work: Ace was called to correct a problem with a backed up sewer drain in a parking lot area. They arrived within the hour, as promised. They had the problem quickly corrected and advised us of how to prevent the problem from recurring (we needed to contact the City of SF, who would then to pay for the work to correct their tree's roots encroaching into the clay sewer pipe). Ace even offered to help with the paperwork!

Member Comments: Jonathan and his crew saved the day and were a delight to work with. I highly recommend their service!

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Posted on 2005-07-26
Type of Work: Plumbing

Description of Work: Fixed garbage disposal.

Member comments: The man came to snake my drain and found the problem was my disposal. He fixed the disposal and did not have to snake the drain. He charged me ½ of the normal fee which I was pleased with since I would have paid full amount.

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Posted on 2004-05-02 00:49:45
Type of Work: Sewer Replacment
Date of Service: 2004-05-01

Description of Work: Had them do a sewer in the Sunset for me, took them 3 days with inspection and concrete AND they were $600.00 below they're competitors bid!!!

Member Comments: VERY IMPRESSED!

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Posted on 2004-06-25 07:47:40
Type of Work: Plumbing
Date of Service: 2004-06-23

Description of Work: Replaced water heater.

Member Comments: Very happy with this outfit!! Prompt, corteous, professional and I think the price was reasonable too...

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Posted on 2004-07-23 21:56:30
Type of Work: Plumbing
Date of Service: 2004-07-21

Description of Work: Shower was clogged.

Member Comments: These guys showed up on time and were very professional.....even put up with my dogs!!!

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