My anxiety level always rises when I get a call after 11pm. Worst case scenario: a family emergency or a sewer backup. When it’s raining hard, guess which one it is? After a couple of nasty nighttime backups, it was time to face reality and get the seweroscopy. The rooter guys put the camera down and discovered a sewer belly, or dip in the sewer line where crap collects; time to replace at least 20′ of our ancient clay main sewer line. We selected 3 firms from Consumers Checkbook to estimate the job.
We chose Jeff from Ace Plumbing for the job. Why? Jeff answered the phone every time, arrived on time, completed the estimate when promised and was sooo easy to work with. Jeff was available on site, keeping the project on schedule, despite the unsurprising surprises. Throughout the job, we observed how well the Ace Plumbing field teams work together. Of course, it passed inspection the first time. As a bonus, Ace’s estimate matched the other lowest estimate. Easy five stars.