Plumbing issue: Kitchen Sink Leak – Leak Detection and Repair
Location: San Francisco, CA

Customer notes:
“I can’t say enough good things about Ace Plumbing and Phillip who came out to help us with our clogged bathroom sink. He was personable, fast, honest with the quote and very reasonable. We also had a problem with a leaking kitchen sink and it turned out a bunch of rotten old pipe needed to be replaced. Phillip was able to solve the problem for a great price.

He cleaned up after himself and was very polite. I will be calling them next time I need a plumber for sure! Thanks again Phillip :)”

Plumbing issue: Kitchen Plumbing Pipes – Re-Piping
Location: San Francisco, CA

Customer notes:
“These guys were fantastic. Sean came out, gave me an estimate for installing a new dishwasher, faucet and water filter/water heater device with spigot. It was a complicated job and got more complicated as he went on but Sean stuck to his price quote! And he did a fantastic job, replacing all of the piping because he said he didn’t want the old piping down there as it was going to leak soon.

It looks great; he cleaned up, stuck to the price quote and was a nice guy on top of it all. I will specifically request Sean for all future work. He said he’s the most senior plumber at Ace and I believe it. GO WITH SEAN.”

Plumbing issue: Water Heater Replacement – Water Heater Repair
Location: San Francisco, CA

Customer notes:
“Have used them twice in the past year. Once to replace a water heater and the other to repair a toilet. Each time they were on time or early, and fixed each problem within an hour. Will not go to anyone else anymore as an SF homeowner.”

Plumbing issue: Backflow test and repair – Backflow Testing and Repair
Location: San Francisco, CA

Customer notes:
“My backflow failed last month and I was worried about what would happen with the City of San Francisco. Ace Plumbing came out and performed an additional test and gave me an estimate for its repair. Unfortunately it turned out our backflow unit could not be fixed so two days later Joe came out with a new backflow device and installed it by the end of the day.

I was impressed with everyone at the Ace Plumbing team and would highly recommend them to anyone!”

Plumbing issue: Backflow test and repair – Backflow Testing and Repair
Location: San Francisco, CA

Customer notes:
“My backflow failed last month and I was worried about what would happen with the City of San Francisco. Ace Plumbing came out and performed an additional test and gave me an estimate for its repair. Unfortunately it turned out our backflow unit could not be fixed so two days later Joe came out with a new backflow device and installed it by the end of the day. I was impressed with everyone at the Ace Plumbing team and would highly recommend them to anyone!”

Plumbing issue: Sewer Repair – Trenchless Sewer Replacement
Location: Daly City, CA

Customer notes:
“I had Ace Plumbing & Rooter do part of a sewer line replaced, entire water line replaced and concrete replaced. They were very good. They used trenchless technology to repair the sewer line but needed to remove concrete for the water line. The job included demolition and actual putting of the lines, having the inspection and then having the concrete back in.

It was a 3-day job and the only thing that held them a little longer was because of the rain and they couldn’t put the concrete down for about 4 days and the total amount of time that they were here was only 3 days. The service was very good.”

Plumbing issue: Toilet Repair – Toilet Repair and Replacement
Location: San Francisco, CA

Customer notes:
“I originally called Atlas Plumbing for our slight emergency with the toilet..today, a sunday during a holiday weekend. They were booked. They recommended Ace. Joel is the owner of Atlas apparently and likely to be the guy I spoke to. Anyway, it took a couple of hours from the time I called them to the time Rick (Richard) made it out to us, but he got called in for this job specifically. He came up with just a plunger. I told him he might need more than that. He said he wanted to try it anyway.

Two minutes later, no exaggeration, and the toilet was flushing and draining normally. He was super nice and probably happy that it wasn’t a major problem to keep him out late on a Sunday night. It did cost $125 for a plunge but I would totally call them again. And a few days later I did have to call them again.

This time Nick snaked the s*** out of the drain…not literally really…I think he even broke a sweat crankin’ that sucker…but he got it and it’s been good ever since…it’s been months. Thanks!”

Plumbing issue: Clogged toilet – Emergency Plumbing Services
Location: San Francisco, CA

Customer notes:
“Ace Plumbing is my new go to in emergencies. I accidentally dropped the cap to a bottle of shaving cream into the toilet and was hopeless in getting it unclogged myself. I called Ace who not only sent someone in an hour but their hold music was “Don’t Worry” by Bob Marley. I was only on hold for a couple seconds but that sure made me smile.

Monte arrived right on time, unclogged the toilet and replaced a part that was malfunctioning anyway. He made me feel even better by telling me some if the other things people have accidentally flushed. Fair pricing, quick service, and a piece of mind. Love these guys!”

Plumbing issue: Water Heater Replacement – Water Heater Repair
Location: San Francisco, CA

Customer notes:
“Woohoo! This place is as good as it gets. OMG. I was in a serious bind. The water heater wasn’t working and I couldn’t get the pilot light to stay lit. Called Ace, and WITHIN ONE HOUR – they had someone come out. They replaced a Thermocouple, lit the pilot light, and PRESTO! It was working.

Troy was very professional, quick and got a nice tip because he was so polite and helpful. And well…he averted a serious crisis (for me). Thanks ACE PLUMBING!”

Plumbing issue: Water Heater Replacement – Water Heater Repair
Location: San Francisco, CA

Customer notes:
“Woohoo! This place is as good as it gets. OMG. I was in a serious bind. The water heater wasn’t working and I couldn’t get the pilot light to stay lit.

Called Ace, and WITHIN ONE HOUR – they had someone come out. They replaced a Thermocouple, lit the pilot light, and PRESTO! It was working. Troy was very professional, quick and got a nice tip because he was so polite and helpful. And well…he averted a serious crisis (for me). Thanks ACE PLUMBING!”